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How long can I keep a ticket open in the Entry step?

T&M Ticket

  • You can keep an active ticket in the Entry step open for as long as needed. You may continue to update the stored data daily as long as you tap or click on “Update” and “Save and Refresh” before closing the active ticket. Once the ticket has been signed and sent, it will drop off your dashboard view and you may no longer edit it without having it pushed back to you by a user with the proper credentials.