Help Docs
English
Español
Go to peerassist.com
Create New Support Ticket
Español
Frequently Asked Questions
Account Set Up
eForms
eForms for the Admin
eForms for the Project Manager
T&M Tracking
T&M for the Admin
T&M for the Project Manager
T&M FAQs
Purchasing & Material Management
Purchasing for the Admin: Account Setup
Material Management for the PM & Purchasing Team
Field: Mobile App
Intro to the Mobile App
T&M Tracking
eForms
Material Management
Frequently Asked Questions
General
T&M
eForms
Purchasing & Material Management
Integrations
PlanGrid Integration
Product Releases
Contact Support
General Contractor Portal
MODULE 1: Account Setup
MODULE 2: Review and Process Subcontractor Work
Back to home
Help Docs
Frequently Asked Questions
Account Set Up
eForms
eForms for the Admin
eForms for the Project Manager
T&M Tracking
T&M for the Admin
T&M for the Project Manager
T&M FAQs
Purchasing & Material Management
Purchasing for the Admin: Account Setup
Material Management for the PM & Purchasing Team
Field: Mobile App
Intro to the Mobile App
T&M Tracking
eForms
Material Management
Frequently Asked Questions
General
T&M
eForms
Purchasing & Material Management
Integrations
PlanGrid Integration
Product Releases
Contact Support
General Contractor Portal
MODULE 1: Account Setup
MODULE 2: Review and Process Subcontractor Work
Frequently Asked Questions
General
What is my login?
How do I reset my password?
How do I chat with support from the mobile app?
Set Your Default View
What programs do you integrate with?
How do I register new users?
What's the difference between Users & Employees?
I can't find a team member in the Project Team dropdown
Can I delete a user?
How is the Customer Contact different from the GC project contact?
How to add/remove people from a project
Why don't I see my project?
Can I hide a project that users no longer need to see?
See more
T&M
What are Ticket Groups?
How are tickets numbers generated?
How long can I keep a ticket open?
How do I delete a ticket?
Can the foreman enter rates?
How do I change the labor rates for a project?
I made changes to my company trade rates, how do I update my project?
Where can I turn Premium Time on & off?
Can I prepopulate a ticket with employee names?
Can I put something besides the employees name on a ticket?
How can I get daily signatures without closing a ticket?
What do I do with tickets Pending Signature?
Can the GC sign a ticket after it's been sent for electronic signature?
Does the GC have to register to sign electronically?
The ticket was signed, what next?
What if the GC asks for a copy of the signed ticket?
Where did the signed ticket go?
How can I make changes to a ticket that's been signed?
What if I don't want to bill for work tracked on T&M?
Why are my Change Order Requests being addressed to/signed by the wrong person?
How can I produce a change order log to send to the GC?
What is the Request for Price tab on the T&M dashboard?
How is Service Work tracked in the platform?
What is the My Own View tab for?
See more
eForms
How to use eForms to write RFIs
What is the "Selection Source" in eForms?
What if I need the GC to sign our eForm?
How can I send a form to the GC?
Purchasing & Material Management
How do I create a PO from the vendor's material list?
Can I use my own PO number?
